Psychology and Organisations

Content

a) Selection of people for work:

i) personnel screening and psychometric testing;

ii) types and pitfalls of selection interviews;

iii) personnel selection decisions.

b) Human resource practices:

i) job analysis and job analysis techniques;

ii) performance appraisal: techniques, administration and problems;

iii) reward systems.

c) Group behaviour in organisations:

i) group decision-making strategies and pitfalls;

ii) team roles and team building;

iii) sources and management of group conflict.

d) Interpersonal communication systems:

i) types of communication channel and influences on it;

ii) communication networks and cycles;

iii) improving communication flow.

e) Leadership and management:

i) theories of leadership;

ii) leadership/management styles;

iii) leader-worker interaction and satisfaction.

f) Motivation to work:

i) theories of motivation;

ii) improving motivation;

iii) motivation and performance.

g) The quality of working life:

i) work stress: causes and effects;

ii) measuring job satisfaction;

iii) increasing job satisfaction and quality of working life.

h) Organisational work conditions:

i) physical and psychological conditions of work environments;

ii) temporal conditions of work environments;

iii) reducing negative effects of work environments for individuals.